Privacy Policy

Collabi is a UK-based TikTok growth studio. You can reach us at bookings@collabi.co.uk for any privacy-related request.

• Contact details you send us, such as your name, email address and brand name.
• Project information you share, including shop links, product details and goals.
• Correspondence between us, including emails and meeting notes.
• Basic technical information from your visit, such as browser type and pages viewed.

• To respond to enquiries and prepare proposals.
• To deliver the services agreed with you and report on results.
• To manage invoicing, records and legal obligations.
• To improve our website and services.

We process personal data where it is necessary to take steps at your request before entering a contract, to perform a contract with you, to comply with legal obligations, or where we have a legitimate interest in running and improving our business.

We do not sell personal data. We may share information with service providers who help us operate, such as email, hosting, file storage and accounting providers, and with authorities where required by law.

We keep enquiry information for as long as needed to respond and follow up, and client records for as long as required for contractual, tax and legal purposes.

Under UK data protection law you may request access to your personal data, correction, deletion, restriction, or object to certain processing. Contact us and we will respond within the timeframes required by law. You also have the right to complain to the Information Commissioner's Office.

We use reputable providers and apply access controls appropriate to a small team. No online service can be guaranteed to be completely secure, so please avoid sending sensitive information by email.

We may update this policy from time to time. The date at the top shows when it was last revised.